Beauty Therapist

Job Summary:

We now have an opportunity for a qualified Beauty Therapist to join us at our busy hotel.  In this role you will be expected to work to the highest standards, delivering efficient customer service and creating a warm and welcoming atmosphere for all of our clients, with the key aim of delivering a relaxing and enjoyable experience within the treatment facilities.

Pay & Reward:

Contract: Permanent

Hours: Full & Part-Time considered

Salary: Dependent upon Experience

We will also reward you with:

  • Free leisure club access
  • Employee Recognition Scheme
  • Discounted spa treatments
  • Company Pension
  • Meals on Duty (when applicable)

Job Description:

A range of treatments are available within our treatment rooms so the successful applicant is required to have experience and / or qualifications in the following:

  • Massage
  • Body treatments
  • Facials
  • Manicure / Pedicure (including gel polish)
  • Waxing
  • Tinting
  • Make-up

Main Responsibilities:

  • Prepare treatment rooms and waiting areas prior to and following treatments.
  • Provide a discreet service within the treatment facilities.
  • Recommend and advise clients on best therapies and follow up routines / products.
  • Dealing with enquiries and bookings by phone, e-mail, letter, fax or face-to-face.
  • Taking payments.
  • Completing end of shift cash up and reconciliation procedures and ensuring handover of shifts between personnel.
  • Drive sales for treatments and products by contacting customers prior to arrival at the hotel and providing information on the health benefits of treatments and our products.
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising sales opportunities.
  • Be environmentally aware and dispose of waste according to hotel standards.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues.

Essential Criteria:

  • Flexible in rota to allow for events
  • SVQ / NVQ Level 3 Beauty Therapy qualified, as a minimum requirement, or equivalent.
  • Be confident and self-motivated
  • Demonstrate a passionate commitment to the business and clients
  • Be able to work unsupervised in a busy environment
  • Be able to prioritise duties
  • Remain calm, patient and polite, if receiving customer feedback
  • Eligible to live and work in the UK
  • Be able to converse in English

Desirable Criteria

  • Previous experience in hospitality

Reporting Lines:

  • Reporting directly to the Beauty Manager / Duty Manager on shift.

To Apply:

Please send your CV and covering letter to recruitment@baronycastle.com or via post to:

Human Resources
Barony Castle Hotel
Eddleston
Peebles
EH45 8QW

2018-08-04T17:09:12+00:00